Ticketshop 
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Webcam Privacy policy and terms of use
General Contract Conditions
Chur sports and event facilities maintains an online ticket shop which enables customers to make online bookings for tickets of Chur sports and event facilities. Payments are accepted only with Debit/Credit Cards (VISA or MasterCard), PayPal- or PostFinance-Account.
Copyrights
Chur sports and event facilities endeavors to observe the copyrights of the graphics, sound documents, video sequences and texts used in all publications, to use graphics, sound documents, video sequences and texts created by itself or to use unlicensed graphics, sound documents, video sequences and texts.
All brand names and trademarks mentioned within the internet offer and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. On the mere mention, it can not be concluded that trademarks are not protected by third party rights.
The copyright for published objects created by the author remains solely with the author of the pages. Reproduction or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.
Imagery
Chur sports and event facilities photo archive, various regional photographers and courtesy of our partners.
Privacy Policy
With this Privacy Policy, we inform you about the processing of personal data in connection with our activities and operations, including our website under the domain name sportanlagenchur.ch. In particular, we inform you about the purposes, methods, and locations of the personal data we process. We also inform you about the rights of individuals whose data we process.
For specific or additional activities and operations, we may publish further privacy policies or other information relating to data protection.
We are subject to Swiss law as well as any applicable foreign law, in particular that of the European Union (EU) with the European General Data Protection Regulation (GDPR).
The European Commission recognized with its decision of 26 July 2000 that Swiss data protection law ensures an adequate level of data protection. With its report of 15 January 2024, the European Commission confirmed this adequacy decision.
Table of Contents
- 1. Contact Addresses
- 2. Terms and Legal Bases
- 3. Nature, Scope, and Purpose of the Processing of Personal Data
- 4. Disclosure of Personal Data
- 5. Communication
- 6. Applications
- 7. Data Security
- 8. Personal Data Abroad
- 9. Rights of Data Subjects
- 10. Use of the Website
- 11. Notifications and Messages
- 12. Social Media
- 13. Third-Party Services
- 14. Success and Reach Measurement
- 15. Video Surveillance
- 16. Final Notes on this Privacy Policy
1. Contact Addresses
The controller under data protection law is:
Sport- und Eventanlagen Chur
Sport- und Eventanlagen Chur
Grossbruggerweg 6
7000 Chur
Switzerland
In individual cases, third parties may be responsible for processing personal data, or there may be joint responsibility with third parties. Upon request, we are happy to provide data subjects with information about the respective responsibility.
Data Protection Officer or Advisor
We have appointed the following data protection officer or advisor as a point of contact for data subjects and authorities regarding data protection inquiries:
Fabio Wellenzohn
Sport- und Eventanlagen Chur
Grossbruggerweg 6
7000 Chur
Switzerland
2. Terms and Legal Bases
2.1 Terms
Data Subject: A natural person whose personal data we process.
Personal Data: All information relating to an identified or identifiable natural person.
Special Categories of Personal Data: Data concerning trade union membership, political, religious, or philosophical views and activities; data concerning health, privacy, or affiliation with an ethnic group or race; genetic data; biometric data that uniquely identify a natural person; data concerning criminal and administrative sanctions or prosecutions; and data concerning measures of social assistance.
Processing: Any handling of personal data, regardless of the means and methods used, such as querying, comparing, adapting, archiving, storing, retrieving, disclosing, obtaining, recording, collecting, deleting, revealing, arranging, organizing, saving, altering, distributing, linking, destroying, and using personal data.
European Economic Area (EEA): Member states of the European Union (EU) as well as Liechtenstein, Iceland, and Norway.
2.2 Legal Bases
We process personal data in accordance with Swiss law, in particular the Federal Act on Data Protection (FADP) and the Ordinance to the Federal Act on Data Protection (OFADP).
Where and to the extent that the European General Data Protection Regulation (GDPR) applies, we process personal data based on at least one of the following legal bases:
- Art. 6(1)(b) GDPR for the necessary processing of personal data to perform a contract with the data subject or to carry out pre-contractual measures.
- Art. 6(1)(f) GDPR for the necessary processing of personal data to protect legitimate interests – including those of third parties – unless the fundamental freedoms and rights as well as the interests of the data subject prevail. Such interests include, in particular, the sustainable, user-friendly, secure, and reliable performance of our activities and operations, ensuring information security, protection against misuse, enforcement of our legal claims, and compliance with Swiss law.
- Art. 6(1)(c) GDPR for the necessary processing of personal data to fulfill a legal obligation to which we are subject under applicable law of EEA member states.
- Art. 6(1)(e) GDPR for the necessary processing of personal data to perform a task carried out in the public interest.
- Art. 6(1)(a) GDPR for the processing of personal data with the consent of the data subject.
- Art. 6(1)(d) GDPR for the necessary processing of personal data to protect the vital interests of the data subject or another natural person.
- Art. 9(2) ff. GDPR for the processing of special categories of personal data, in particular with the consent of the data subject.
The European General Data Protection Regulation (GDPR) refers to the processing of personal data as processing of personal data and to the processing of special categories of personal data as processing of special categories of personal data (Art. 9 GDPR).
3. Nature, Scope, and Purpose of the Processing of Personal Data
We process the personal data that is necessary to carry out our activities and operations in a sustainable, user-friendly, secure, and reliable manner. The processed personal data may in particular fall into the categories of browser and device data, content data, communication data, metadata, usage data, master data including inventory and contact data, location data, transaction data, contract data, and payment data. Personal data may also include special categories of personal data.
We also process personal data that we receive from third parties, obtain from publicly accessible sources, or collect in the course of our activities and operations, provided such processing is lawful.
We process personal data, where necessary, with the consent of the data subjects. In many cases, however, we may process personal data without consent – for example, to fulfill legal obligations or to protect overriding interests. We may also seek consent from data subjects where their consent is not legally required.
We process personal data for the duration necessary for the respective purpose. In particular, we anonymize or delete personal data depending on statutory retention and limitation periods.
4. Disclosure of Personal Data
We may disclose personal data to third parties, have it processed by third parties, or process it jointly with third parties. Such third parties may include specialized providers whose services we use.
In connection with our activities and operations, we may disclose personal data in particular to banks and other financial service providers, authorities, educational and research institutions, consultants and lawyers, interest groups, IT service providers, cooperation partners, credit and business information agencies, logistics and shipping companies, marketing and advertising agencies, media, parent, sister, and subsidiary companies, organizations and associations, social institutions, telecommunications companies, insurers, and payment service providers.
5. Communication
We process personal data in order to communicate with individuals as well as with authorities, organizations, and companies. In doing so, we primarily process data that a data subject provides to us when making contact, for example by postal mail or email. We may store such data in an address book or with comparable tools.
Third parties who transmit data about other individuals to us are obligated to ensure the protection of those data subjects independently. In particular, they must ensure that such data is accurate and may be transmitted lawfully.
6. Applications
We process personal data of applicants insofar as it is necessary for assessing suitability for employment or for the subsequent execution of an employment contract. The required personal data results in particular from the requested information, for example in the context of a job posting. We may publish job postings with the help of suitable third parties, for instance in electronic and printed media or on job portals and career platforms.
We also process those personal data that applicants voluntarily provide or publish, in particular as part of cover letters, CVs, and other application documents as well as from online profiles.
Where and to the extent that the General Data Protection Regulation (GDPR) applies, we process personal data of applicants in particular pursuant to Art. 9(2)(b) GDPR.
7. Data Security
We take appropriate technical and organizational measures to ensure data security appropriate to the respective risk. Our measures in particular ensure the confidentiality, availability, traceability, and integrity of the processed personal data, though we cannot guarantee absolute data security.
Access to our website and other digital presence is carried out using transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers warn against visiting a website without transport encryption.
Our digital communication is subject – like all digital communication in principle – to mass surveillance without cause or suspicion by security authorities in Switzerland, in the rest of Europe, in the United States of America (USA), and in other countries. We cannot directly influence the corresponding processing of personal data by intelligence services, police authorities, or other security agencies. Nor can we rule out the possibility that a data subject may be specifically monitored.
8. Personal Data Abroad
We generally process personal data in Switzerland and in the European Economic Area (EEA). However, we may also export or transfer personal data to other countries, in particular to process it there or have it processed.
We may export personal data to all countries on Earth and elsewhere in the universe, provided that the applicable law there ensures adequate data protection according to a decision of the Swiss Federal Council and – where and to the extent that the General Data Protection Regulation (GDPR) applies – also according to an adequacy decision of the European Commission.
We may transfer personal data to countries whose laws do not guarantee adequate data protection, provided that data protection is otherwise ensured, in particular based on standard data protection clauses or other suitable safeguards. In exceptional cases, we may export personal data to countries without adequate or suitable data protection if the specific legal requirements are met, for example with the explicit consent of the data subjects or in direct connection with the conclusion or execution of a contract. Upon request, we are happy to provide data subjects with information about any safeguards in place or to supply a copy of such safeguards.
9. Rights of Data Subjects
9.1 Data Protection Rights
We grant data subjects all rights under applicable law. Data subjects in particular have the following rights:
- Access: Data subjects may request confirmation as to whether we process personal data about them, and if so, which personal data. They also receive the information necessary to assert their data protection rights and to ensure transparency. This includes the personal data processed as such, but also, among other things, information about the purpose of processing, the duration of retention, any disclosure or transfer of data to other countries, and the origin of the personal data.
- Rectification and Restriction: Data subjects may have inaccurate personal data corrected, incomplete data completed, and the processing of their data restricted.
- Opportunity to Present Their Own View and Human Review: In decisions based solely on automated processing of personal data that have legal effects concerning them or significantly affect them (automated individual decisions), data subjects may present their own view and request human review.
- Erasure and Objection: Data subjects may have their personal data erased (“right to be forgotten”) and may object to the processing of their data with effect for the future.
- Data Portability: Data subjects may request the release of personal data or the transfer of their data to another controller.
We may postpone, restrict, or refuse the exercise of data subjects’ rights to the extent permitted by law. We may inform data subjects of any conditions that must be met for the exercise of their data protection rights. For example, we may refuse to provide access with reference to confidentiality obligations, overriding interests, or the protection of other individuals, in whole or in part. Similarly, we may refuse the erasure of personal data, in particular with reference to statutory retention obligations, in whole or in part.
We may, in exceptional cases, impose costs for the exercise of rights. We will inform data subjects in advance of any potential costs.
We are obliged to identify data subjects requesting access or exercising other rights using appropriate measures. Data subjects are required to cooperate in this process.
9.2 Legal Remedies
Data subjects have the right to enforce their data protection claims through legal proceedings or to lodge a report or complaint with a data protection supervisory authority.
The data protection supervisory authority for private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
European data protection supervisory authorities are organized as members of the European Data Protection Board (EDPB). In some Member States of the European Economic Area (EEA), data protection supervisory authorities are federally structured, in particular in Germany.
10. Use of the Website
10.1 Cookies
We may use cookies. Cookies – our own cookies (first-party cookies) as well as cookies from third parties whose services we use (third-party cookies) – are data stored in the browser. Such stored data does not necessarily have to be limited to traditional text-based cookies.
Cookies may be stored temporarily in the browser as "session cookies" or for a specific period as so-called permanent cookies. "Session cookies" are automatically deleted when the browser is closed. Permanent cookies have a defined storage duration. Cookies enable, in particular, the recognition of a browser upon the next visit to our website and thereby, for example, the measurement of our website's reach. Permanent cookies may also be used for online marketing purposes.
Cookies can be deactivated, restricted, or deleted in whole or in part at any time in the browser settings. Browser settings often also allow for automated deletion and other management of cookies. Without cookies, our website may no longer be fully available. We request – at least where and to the extent required by applicable law – explicit consent for the use of cookies.
For cookies used for performance measurement or advertising, a general opt-out is possible for numerous services via AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance), or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
10.2 Logging
For each access to our website and our other digital presence, we may log at least the following information, provided it is transmitted to our digital infrastructure during such access: date and time including time zone, IP address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual subpage of our website accessed including amount of data transferred, and the last website accessed in the same browser window (referer).
We log such information, which may also constitute personal data, in log files. The information is required in order to provide our digital presence on a permanent, user-friendly, and reliable basis. The information is also required to ensure data security – including by third parties or with the help of third parties.
10.3 Tracking Pixels
We may integrate tracking pixels into our digital presence. Tracking pixels are also referred to as web beacons. Tracking pixels – including those of third parties whose services we use – are usually small, invisible images or JavaScript scripts that are automatically retrieved when accessing our digital presence. Tracking pixels can capture at least the same information as is collected in log files.
11. Notifications and Messages
11.1 Performance and Reach Measurement
Notifications and messages may contain web links or tracking pixels that record whether an individual message was opened and which web links were clicked. Such web links and tracking pixels may also track the use of notifications and messages on a personal basis. We require this statistical recording of usage for performance and reach measurement in order to send notifications and messages effectively, user-friendly, and on a permanent, secure, and reliable basis, tailored to the needs and reading habits of recipients.
11.2 Consent and Objection
You must generally consent to the use of your email address and other contact details, unless the use is permitted for other legal reasons. For obtaining a double-confirmed consent, we may use the "double opt-in" procedure. In this case, you will receive a message with instructions for double confirmation. We may log obtained consents, including the IP address and timestamp, for evidentiary and security purposes.
You may generally object to receiving notifications and messages such as newsletters at any time. Such an objection may simultaneously include objecting to the statistical recording of usage for performance and reach measurement. Necessary notifications and messages in connection with our activities and operations remain reserved.
11.3 Service Providers for Notifications and Messages
We send notifications and messages with the help of specialized service providers.
In particular, we use:
- Mailchimp: Communication platform; Provider: The Rocket Science Group LLC DBA Mailchimp (USA) as a subsidiary of Intuit Inc. (USA); Privacy information: Privacy Statement (Intuit) including “Country and Region-Specific Terms”, Mailchimp Privacy FAQs, Mailchimp and European Data Transfers, Security, Cookie Policy, Privacy Rights Requests, Legal Terms.
12. Social Media
We are present on social media platforms and other online platforms in order to communicate with interested persons and to provide information about our activities and operations. In connection with such platforms, personal data may also be processed outside Switzerland and the European Economic Area (EEA).
The General Terms and Conditions (GTC), terms of use, privacy policies, and other provisions of the individual operators of such platforms apply in each case. These provisions inform, in particular, about the rights of data subjects directly vis-à-vis the respective platform, including the right of access.
For our social media presence on Facebook, including so-called Page Insights, we are – insofar and as far as the General Data Protection Regulation (GDPR) applies – jointly responsible with Meta Platforms Ireland Limited (Ireland). Meta Platforms Ireland Limited is part of the Meta Companies (including in the USA). Page Insights provide information about how visitors interact with our Facebook presence. We use Page Insights in order to provide our social media presence on Facebook effectively and in a user-friendly manner.
Further details about the nature, scope, and purpose of data processing, information about the rights of data subjects, as well as the contact details of Facebook and Facebook’s Data Protection Officer can be found in the Facebook Privacy Policy. We have entered into the so-called “Controller Addendum” with Facebook and have specifically agreed that Facebook is responsible for ensuring the rights of data subjects. The corresponding information regarding Page Insights can be found on the page “Information on Page Insights”, including “Information on Page Insights Data”.
13. Third-Party Services
We use services from specialized third parties to be able to carry out our activities and operations on a permanent, user-friendly, secure, and reliable basis. With such services, we can, among other things, embed functions and content into our website. In the context of such embedding, the services used will for technical reasons necessarily collect at least temporarily the IP addresses of users.
For required security-related, statistical, and technical purposes, third parties whose services we use may process data in connection with our activities and operations in an aggregated, anonymized, or pseudonymized form. This includes, for example, performance or usage data in order to be able to provide the respective service.
We particularly use:
- Google services: Providers: Google LLC (USA) / Google Ireland Limited (Ireland) partly for users in the European Economic Area (EEA) and Switzerland; General privacy information: “Privacy and Security Principles”, “More about how Google uses personal data”, Privacy Policy, “Google’s commitment to comply with applicable privacy laws”, “Privacy Guide for Google Products”, “How we use data from sites or apps that use our services”, Cookie Policy, “Ads you can influence” (personalized ad settings).
- Microsoft services: Providers: Microsoft Ireland Operations Limited (Ireland) for users in the European Economic Area (EEA), Switzerland, and the United Kingdom / Microsoft Corporation (USA) for users in the rest of the world; General privacy information: “Microsoft Privacy”, “Privacy and data protection”, Privacy Statement, “Data and privacy settings”.
13.1 Digital Infrastructure
We use services from specialized third parties in order to use the digital infrastructure required in connection with our activities and operations. This includes, for example, hosting and storage services from selected providers.
We particularly use:
- exigo: Hosting; Provider: exigo ag (Switzerland); Privacy information: Privacy Policy, “Privacy / Security”.
13.2 Scheduling
We use services from specialized third parties to enable online scheduling, for example for meetings. In addition to this privacy policy, the directly visible conditions of the services used, such as terms of use or privacy policies, also apply.
We particularly use:
- Doodle: Online scheduling; Provider: Doodle AG (Switzerland) as a subsidiary of TX Group AG (Switzerland); Privacy information: Privacy Policy, “General Terms and Conditions of the Processing of Personal Data”.
13.3 Audio and Video Conferences
We use specialized services for audio and video conferences in order to be able to communicate online. This allows us, for example, to hold virtual meetings or conduct online lessons and webinars. The legal texts of the individual services, such as privacy policies and terms of use, apply in addition for participation in audio and video conferences.
We recommend, depending on the personal situation, muting the microphone by default and blurring the background or using a virtual background when participating in audio or video conferences.
13.4 Online Collaboration
We use third-party services to enable online collaboration. In addition to this privacy policy, the directly visible conditions of the services used, such as terms of use or privacy policies, also apply.
We particularly use:
- Microsoft Teams: Platform for productive collaboration, especially with audio and video conferences; Provider: Microsoft; Teams-specific information: “Security and Compliance in Microsoft Teams,” especially “Privacy”.
13.5 Maps
We use third-party services to embed maps into our website.
We particularly use:
- map.geo.admin.ch: Map service; Provider: Federal Office of Topography swisstopo / Coordination, Geoinformation and Services (GKG); Privacy information: Privacy Policy, “Legal Basis”.
- OpenStreetMap (OSM): Map service; Provider: OpenStreetMap Foundation (United Kingdom); Privacy information: Privacy Policy.
13.6 Digital Content
We use services from specialized third parties to integrate digital content into our website. Digital content includes, in particular, image and video material, music, and podcasts.
We particularly use:
- YouTube: Video platform; Provider: Google; YouTube-specific information: “Privacy & Safety Center”, “Your Data on YouTube”.
13.7 E-Commerce
We operate e-commerce and use third-party services to successfully offer services, content, or goods.
13.8 Payments
We use specialized service providers to process payments securely and reliably. The legal texts of the individual providers, such as general terms and conditions (GTC) or privacy policies, also apply to payment processing.
We particularly use:
- Apple Pay: Payment processing; Providers: Apple Inc. (USA) / Apple Distribution International Limited (Ireland); Privacy information: Privacy Policy, “Privacy Governance”, “Apple Pay & Privacy”.
- PostFinance: Payment processing; Provider: PostFinance AG (Switzerland); Privacy information: “Legal information and accessibility”, “Data protection”.
- TWINT: Payment processing in Switzerland; Provider: TWINT AG (Switzerland); Privacy information: Privacy Policy, “Security according to Swiss standards”.
- Worldline: Payment processing, in particular with mobile payment solutions; Providers: Worldline SA (France), Worldline Schweiz AG (Switzerland), and other Worldline companies worldwide (including in the USA); Privacy information: Privacy Policy, “Responsible Data Disclosure Program”, Cookie Policy.
13.9 Identity Verification
We use third-party services to verify the identity of users. We particularly require such services for age verification in relation to content and services that we may only offer to or want to offer to adults, and for identity verification in connection with offers subject to “Know Your Customer” (KYC) requirements.
13.10 Advertising
We make use of the option to display targeted advertising with third parties, such as social media platforms and search engines, for our activities and operations.
We aim with such advertising particularly to reach persons who are already interested in our activities and operations or who may be interested (remarketing and targeting). For this purpose, we may transmit corresponding – possibly also personal – information to third parties that enable such advertising. We may also determine whether our advertising is successful, i.e., in particular, whether it leads to visits to our website (conversion tracking).
Third parties where we advertise and where you, as a user, are registered, may possibly assign the use of our website to your profile there.
We particularly use:
- Google Ads: Search engine advertising; Provider: Google; Google Ads-specific information: advertising, among other things, based on search queries, whereby various domain names – particularly doubleclick.net, googleadservices.com, and googlesyndication.com – are used for Google Ads, Privacy Policy for Advertising, “Manage the ads you see directly”.
- Meta Ads: Social media advertising on Facebook and Instagram; Providers: Meta Platforms Ireland Limited (Ireland) and other Meta Companies (including in the USA); Privacy information: targeting, including retargeting, in particular with the Meta Pixel and with Custom Audiences including Lookalike Audiences, Privacy Policy, “Ad Preferences” (user login required).
14. Success and Reach Measurement
We attempt to measure the success and reach of our activities and operations. In this context, we may also measure the impact of third-party notices or check how different parts or versions of our digital presence are used (“A/B testing” method). Based on the results of success and reach measurement, we can, in particular, correct errors, strengthen popular content, or make improvements.
For success and reach measurement, the IP addresses of individual users are usually collected. In this case, IP addresses are generally shortened (“IP masking”) in order to follow the principle of data minimization through corresponding pseudonymization.
Cookies may be used and user profiles created for success and reach measurement. User profiles created may include, for example, the individual pages visited or content viewed on our digital presence, information on the size of the screen or browser window, and the – at least approximate – location. Generally, any user profiles created are only pseudonymized and not used to identify individual users. Individual third-party services where users are registered may possibly assign the use of our online offering to the user account or user profile with the respective service.
We particularly use:
- Google Marketing Platform: Success and reach measurement, in particular with Google Analytics; Provider: Google; Google Marketing Platform-specific information: measurement also across different browsers and devices (cross-device tracking) with pseudonymized IP addresses, which are only exceptionally fully transmitted to Google in the USA, Privacy Policy for Google Analytics, “Browser Add-on to deactivate Google Analytics”.
- Google Tag Manager: Integration and management of Google and third-party services, in particular for success and reach measurement; Provider: Google; Google Tag Manager-specific information: Privacy Policy for Google Tag Manager; further privacy information can be found in the individual services integrated and managed.
15. Video Surveillance
We use video surveillance to prevent crimes, to secure evidence in the event of crimes, to exercise and assert our own legal claims, to defend against third-party legal claims, and to exercise our property rights. Insofar and to the extent the General Data Protection Regulation (GDPR) applies, this is based on overriding legitimate interests in accordance with Art. 6(1)(f) GDPR, and in the case of particularly sensitive personal data with reference to Art. 9(2)(f) GDPR.
We generally do not store recordings from our video surveillance. Exceptionally, we may store recordings if storage is necessary for securing evidence or for another specified purpose within a limited period of time.
We may secure recordings from our video surveillance and transfer them to competent authorities, in particular courts or law enforcement agencies, if the transfer is required for a specified purpose, in our other overriding legitimate interest, or on the basis of legal obligations.
16. Final Notes on the Privacy Policy
We created this Privacy Policy using the Privacy Policy Generator by Datenschutzpartner . The present privacy policy is an unofficial translation from the original German version.
We may update this Privacy Policy at any time. We will inform about updates in an appropriate form, in particular by publishing the most current Privacy Policy on our website.
Legal validity of this disclaimer
This disclaimer is to be regarded as part of the internet offer from which this page was referenced. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.
Application of law and venue
The use of this website is subject exclusively to Swiss law. Chur, Switzerland is agreed as the sole venue.